clientsfromhell:

Client: My
internet doesn’t work!

Me: Can you tell
me what you see on the computer screen?

Client: It’s
black!

Me: Is your
computer turned on?

Client: Of course
it is! the green light is on!

Me: Can you try
restarting the computer?

Client: I can’t –
the tower is in the shop!

Me: …

Me: So the green
light is on your monitor?

Client: Yeah! My
computer!